PRIVACY POLICY
INTRODUCTION:
We at CRAFLE CONSULTING INDIA PRIVATE LIMITED (“CCIPL,” “we,” or “us”) know you care about how your personal information is used and shared, and we take your privacy seriously. This Statement explains our policies and practices, and it applies to information collection and use, including but not limited to while you are visiting and using www.crafleconsulting.com (the “Site”). Please read the following to learn more about our Privacy Policy: By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
Remember that your use of CCIPL’s Services is at all times subject to the Terms & Conditions, which incorporate this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms & Conditions.
WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers our treatment of personally identified or identifiable information (“Personal Information”) that we gather about you when you are accessing or using our Services or Site, but not the practices of companies we don’t own or control or people that we don’t manage.
- What information do we collect?
- How do we collect the information?
- …… and why
- Will we share your information?
- Will we ever change this privacy policy?
- Business transfers
- Protection
- Disclosure to law enforcement
- Transfer of data
- Is personal information about me secure?
- What personal information can I access, edit, or delete?
- What choices do I have?
- Questions about this policy
What information do we collect?
We gather various types of personal information from our users, which include information you provide us, information collected automatically, and information collected from other parties.
Information you provide to us:
We receive and store any information you knowingly provide to us. For example, through the registration process on the site or during accessing services from us, we may collect, without limitation, personal information such as:
- Name, Email Address, Contact Number, Country, City, Age, Gender, Employment Details.
- Resume content includes name, contact details (e-mail address and mobile number), work experience, educational qualifications, current and past remuneration or salary, a copy of the resume, etc.
- Caste and information about whether you are eligible for any affirmative action programs or policies if you opt to provide such information.
- Details from your social media account when the same is used to access the Site or otherwise connect your social media account with our services.
- Personal information is collected through surveys and forms, such as names, ages, contact details, etc., of survey participants.
- Information about communication and the information therein is obtained when the user communicates with CCIPL or uses the Platform to communicate with other users (such as prospective employers).
- CCIPL may record and monitor your communications to ensure compliance with our legal, regulatory, and internal policies, as permitted by law. This may include the recording of telephone conversations.
- Details provided to us or other users (such as our Partners) during any communication either via the Site or while availing of our services.
Certain information may be required to register with us or to take advantage of some of our features. We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may email you about your use of the services. If you do not want to receive communications from us, please indicate your preference by emailing us at support@crafleconsulting.com.
How do we collect the information?
Information Collected Automatically:
Whenever you interact with our services, we automatically receive and record information on our server logs from your browser or device, which may include:
- User Interests;
- Business Categories;
- Profile Browsing History;
- “cookie” information; and,
- Information from Google Analytics.
We collect information from you using third-party tools, browser cookies, and web beacons in order to improve the user experience. For the purpose of providing customized information, we may collect non-personal information about the device used to access the service, such as the IP address, geo-location information, unique device identifiers, browser type, browser language, current location (where the GPS feature is enabled), and other information.
Information collected through Cookies:
“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. Also, if you click on a link to a third-party website or service, such a third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honour “Do Not Track” requests you have set using your browser or device.
In certain cases, we may also share some Personal Information with third parties, but only as described below.
Information collected through Google Analytics:
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect certain information relating to your use of the Site. Google Analytics uses “cookies” to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where it is required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information regarding Google Analytics, please visit Google’s website and the pages that describe Google Analytics.
Children:
In addition, as set forth in the Terms & Conditions, if you believe that someone under the age of majority may have provided us personal information without the supervision of a guardian or parent, please contact us at support@crafleconsulting.com.
… And why?
We use this Personal Information internally in connection with our services, including:
- To provide our services and related products,
- To personalize, provide for, and improve our services,
- To contact you and allow recruiters to contact you,
- To analyse how you use the services.
- To notify you about changes to our service;
- To allow you to participate in interactive features of our Service when you choose to do so;
- To provide customer support,
- To gather analysis or valuable information so that we can improve our service;
- To monitor the usage of our service;
- To detect, prevent, and address technical issues;
- To fulfil any other purpose for which you provide it,
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information;
- In any other way we may describe it when you provide the information;
- For any other purpose with your consent.
- Fulfil and manage purchases, orders, payments, and other transactions with us.
- Process payments and refunds.
- Email you regarding services availed by you.
- Notifying you of updates to the services and the site.
- Offer new products, services, and/or recommendations to you.
- Request feedback.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Conducting market research and surveys with the aim of improving our products and services.
- Preventing, detecting, investigating, and acting against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of our Terms & Conditions, in any jurisdiction.
- To the extent required for identity verification, government sanctions screening, and due diligence checks.
- Establishing, exercising, or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
We may use this data to customize content for you that we think you might like based on your usage patterns. We may also use it to improve the services; for example, this data can tell us how often users use a particular feature of the services, and we can use that knowledge to make the services interesting to as many users as possible. We may also use this information to track and highlight for you any part of the website that you may have visited and to encourage you to proceed with the next steps.
Will we share your information?
Our employees will have access to your personal information to perform their duties and provide all services and products requested by you.
We may share your personal information with third parties as described below:
Information that’s been de-identified: We may de-identify your personal information so that you are not identified as an individual and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our services so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual.
Recruiters: We disclose your personal information to prospective employers for use consistent with this privacy policy. These third parties may use your personal information to contact you about their jobs via email or text, including to send you communications and other materials about their jobs.
Our Service Providers: We may use third parties to help host our site, send out email updates about the site, provide marketing and advertising services for us, remove repetitive information from our user lists, and process payments. These service providers will have access to your personal information in order to provide these services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service. For example, we use Google Services. By using such services, you also agree to be bound by the Third-Party Terms of Service and Third-Party Privacy Policy.
Link to other sites: Our service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Will we ever change this privacy policy?
We’re constantly trying to improve our services, so we may need to change this privacy policy from time to time as well. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of any modifications. Continued use of the services after any changes to the privacy policy is acceptance of the new policy.
Business transfers
We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.
Protection
Protection of CRAFLE CONSULTING INDIA PRIVATE LIMITED and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms & Conditions, and other agreements; or protect the rights, property, or safety of CRAFLE CONSULTING INDIA PRIVATE LIMITED, our employees, our users, or others.
Disclosure to law enforcement
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.
Transfer of data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including personal data, to India and process it there.
Your consent to this privacy policy, followed by your submission of such information, represents your agreement to that transfer.
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Retention of Personal Information:
Your Personal Information will not be retained by us any longer than is necessary for the purposes for which it is processed and/or in accordance with legal, regulatory, contractual, or statutory obligations, as applicable.
At the expiration of such periods, your personal information will be deleted or archived in compliance with applicable laws.
Is personal information about me secure?
We endeavour to protect the privacy of your account and other personal information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, failure of the services, or other factors may compromise the security of user information in rare and unfortunate circumstances.
Confidentiality and security:
- The security and confidentiality of your Personal Information are important to us, and CCIPL has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers that act as processors, we require that they adhere to the same standards as CCIPL does. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.
- We seek to ensure compliance with the requirements of the Information Technology Act, 2000, and the rules made thereunder to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect your personal information. By accepting the terms of this privacy policy, you agree that the standards and practices being implemented by us are reasonable and sufficient for the protection of your personal information.
What personal information can I access/edit or delete?
The information you can view, update, and delete will depend on the services availed by the user. If you have any questions about viewing or updating information we have on file about you, please contact us at support@crafleconsulting.com.
Controlling your personal information:
You have the right to invoke your rights, which are available to data principals or data subjects (as per applicable laws and regulations), in relation to your personal information that is being processed by us.
We provide you with the ability to keep your personal information accurate and up-to-date. If at any time you would like to: a) rectify, update, or correct your personal information; b) obtain confirmation on whether or not your personal information is processed by it; c) access your personal information or exercise your right to data portability; or d) exercise your right to restrict the continuing disclosure of your personal information to any third party by us in certain circumstances, you are requested to contact us at support@crafleconsulting.com. We will require you to provide a valid proof of your identity in order to ensure that your rights are respected.
For the exercise of certain rights, you may be required to approach the relevant authority or designated officer as per the provisions of the applicable data protection laws, or we may, in accordance with the provisions of the applicable data protection laws, charge a fee for fulfilling your request in the case of an excessive or manifestly unfounded request. Further, you acknowledge that the above-mentioned rights are not absolute and are subject to limitations as per the applicable data protection laws.
Some information may remain in our records after your deletion of such information from your account. We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally.
What choices do I have?
You can always opt not to disclose information to us, but keep in mind that some information may be needed to take advantage of some of our features and services.
Questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to support@crafleconsulting.com and we will try to resolve your concerns.
DISCLAIMER
We do not store any account-related information or any credit or debit card details. We shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User’s account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered.
In case any Personal Information is shared by you with us, which is not requested by us during registration, (whether mandatorily or optionally), we will not be liable for any information security breach or disclosure in relation to such information.